CHENGDU, China, Jan. 29, 2011 /PRNewswire-Asia/ -- In an effort to accommodate and honor both their staff and their customer base during Spring Festival – one of China's most important traditional holidays, Milanoo representatives have announced some slight changes in their normal operating procedures during the holiday period. During the week of February 2-8, Milanoo's customer service team will be working from home to address customer concerns via email instead of handling the issues on-site. Customers with any complaints or service issues during this time are asked to email the customer service team at email@example.com for a faster response as online chat will not be available during this holiday period.
Because Spring Festival falls on February 3rd this year and most businesses and citizens will be taking the week of February 2-8 as a holiday, shipping companies will not be available to process orders for Milanoo until February 8th, at which time Milanoo will resume its normal shipping operations. Although Milanoo's local store will not be open during the holiday week, customers may still place orders through the website, located at www.milanoo.com. Due to the holiday, however, shipping on orders placed during this time will be delayed. If customers are in urgent need of a product, Milanoo representatives suggest that they make their purchases from other local merchants to meet the needs.
Milanoo CEO Albert Feng said, "We truly apologize for the inconvenience this may cause our customers during Spring Festival, but please trust that all orders will be shipped promptly once the carriers are back to work."
As a small token of appreciation, Milanoo will be unveiling a number of sales and promotions during this holiday period to thank customers for their continued patronage, said Feng.
"In celebration of Spring Festival, various promotions will be launched at Milanoo, including 20% off site-wide, 50% off on pearl jewelry and so on. If there are any products that customers want, and at the same time are not in urgent need of, Spring Festival is a time for them to save big."
In closing, Mr. Feng expressed a heartfelt thank you and best wishes to all Milanoo's customers for making the company such a success.
"We would like to take this chance to deliver our best wishes to customers. Really thank them for the support they gave us last year. May this new year bring prosperity, love, happiness and delight in their lives," said Fang.
Milanoo.com is one of the Internet's premier retailers of discounted women's fashion apparel. Milanoo.com is a leading supplier of Cosplay costumes and wigs, lingerie, formal wear, wedding attire, shoes and Spandex Zentai suits. Milanoo.com's inventory also includes kids clothing, bedding and yoga essentials. Customers choose Milanoo because of their dedication to fast delivery, professional service and quality products, which they have provided for a number of successful years.
For more information about Milanoo.com, their products, services or promotions, log on to the website located at www.milanoo.com.