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ANDOVER, MA, Sept. 30 /PRNewswire-FirstCall/ - CGI Group Inc. , a global leader in information technology (IT) and business process services, announced today that it has signed a three-year, multi-million dollar contract renewal with Medi-CareFirst BlueCross BlueShield to provide business process outsourcing services. As part of the three-year agreement, CGI will continue to manage Medi-CareFirst's Medicare Part D Member Call Center, member enrollment, billing services and provide document management services from CGI's facility in Ft. Worth, Texas.
Over the last three years, CGI and Medi-CareFirst have developed and implemented a number of initiatives designed to improve member satisfaction. The results have been a reduction in the number of Prescriptions Drug Errors (PDEs) and a transition to a Per Member Per Month (PMPM) pricing model that is intended to help Medi-CareFirst better predict costs.
"We look forward to continuing our work with CGI over the next three years to help us address business challenges," explained Dennis Cupido, Vice President of Operations, Medi-CareFirst. "CGI has demonstrated to us that they are committed to supporting our growth needs while working to help Medi- CareFirst maintain and lower expenses over time."
Paul Raymond, Senior Vice-President of CGI's North East and Commercial BPO business unit, added: "CGI is committed to creating innovative and flexible partnerships designed to improve the customer experience and reduce their Medicare Part D expenses. We look forward to continuing our work with Medi-CareFirst over the next three years."
In its 71st year of service, CareFirst, an independent licensee of the Blue Cross and Blue Shield Association, is a not-for-profit health care company which, through its affiliates and subsidiaries, offers a comprehensive portfolio of health insurance products and administrative services to more than 3.2 million individuals and groups in the District of Columbia, Maryland and Northern Virginia. Through its CareFirst Commitment initiative and other public mission activities, CareFirst supports efforts to increase the accessibility, affordability, safety and quality of health care throughout its market areas. To learn more about CareFirst Commitment, visit: www.carefirstcommunity.com .
Medi-CareFirst BlueCross BlueShield (Medi-CareFirst) is the business name of Group Hospitalization and Medical Services, Inc. and First Care, Inc., which are affiliates of CareFirst, Inc. Medi-CareFirst was created as the underwriting entity for the Medicare Prescription Drug program (commonly known as Part D) and Medicare Advantage program. Currently Medi-CareFirst offers two Medicare Prescription Drug plans for individuals, Blue Rx Standard plan and Blue Rx Enhanced plan, and two Medicare Advantage Plans available for employer groups, AdvantageBlue PFFS and AdvantageBlue PFFS with Rx.
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 27,000 professionals in over 100 offices across 16 countries. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annual revenue run rate stands at $3.8 billion and at June 30th, 2008, CGI's order backlog was $12.03 billion. CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com .
CONTACT: Investors: Lorne Gorber, Vice-President, Global Communicationsand Investor Relations, (514) 841-3355; Media: Linda Odorisio, VicePresident, U.S. Communications, (703) 267-8118