TechWeb

Rioja Hospital Uses TIBCO Software to Improve Customer Care and Streamline Operations

Jul 01, 2008 (08:07 AM EDT)
URL: http://www.techweb.com/show-press-release/X705937/rioja-hospital-uses-tibco-software-to-improve-customer-care-and-streamline-operations.html

RIOJA, Spain, July 1 /PRNewswire-FirstCall/ -- TIBCO Software Inc. today announced that the health administration service for the Spanish region of Rioja has deployed its real-time integration infrastructure. The project at Servicio Riojano de Salud (SERIS) will link together a range of applications to provide more efficient services for patients and support the opening of the new Hospital San Pedro.

Jose Lorenzo, director of IT programmes at SERIS, said: "TIBCO provides a good fit for our IT environment. It is extremely flexible and functionally rich. We also had the assurance that using TIBCO technology we could meet our rigid deadline for the opening of the San Pedro hospital, something we felt we could not have been so certain of with another supplier."

TIBCO ActiveMatrix BusinessWorks(TM) and TIBCO Enterprise Message Service(TM) were chosen for the project because of their proven ability to work with applications in a heterogeneous environment. In addition, the range of adaptors offered by TIBCO outshone those from rival vendors on the SERIS shortlist. The administrator is in the final stages of testing BusinessWorks against the HL7 healthcare interoperability standard, which SERIS said would save it significant time and cost in development.

The company expects to gain benefits in three major areas from its adoption of TIBCO as its integration standard: resolving any outstanding synchronisation issues with multi-platform applications; reducing development time mapping data formats between different applications; and allowing staff to develop interfaces much more easily. The real-time infrastructure will also provide a more efficient service for patients from the moment they try to make an appointment to when they are checking out.

"In the Healthcare industry, heterogeneity of IT systems is a given, so platform independence and interoperability is absolutely key, said, Fabio Pulidori, senior vice president, EMEA for TIBCO Software Inc. "From the simple process of updating patient records to the doctor checking with the pharmacy whether a particular medication is available, it all needs to work seamlessly. We're proud to be supporting the great work in Spain and the recent opening of the region's new hospital."

Notes to Editors

About TIBCO

TIBCO digitized Wall Street in the '80s with its event-driven "Information Bus" software, which helped make real-time business a strategic differentiator in the '90s. Today, TIBCO's infrastructure software gives customers the ability to constantly innovate by connecting applications and data in a service-oriented architecture, streamlining activities through business process management, and giving people the information and intelligence tools they need to make faster and smarter decisions, what we call The Power of Now(R). TIBCO serves more than 3,000 customers around the world with offices in more than 20 countries and an ecosystem of over 200 partners. Learn more at http://www.tibco.com .

TIBCO, The Power of Now, TIBCO ActiveMatrix, TIBCO ActiveMatrix BusinessWorks, TIBCO Enterprise Message Service and TIBCO Software are trademarks or registered trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.

CONTACT: Media, Declan Waters of TIBCO Software, +01628 786 844, dwaters@tibco.com; or Nick Spencer or Jessica Whybrow, ,both of NSPR for TIBCO, +01628 502 606

Web site: http://www.tibco.com//