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In our Strategy Session report on unified communications and the cloud, available free for a limited time at informationweek.com/analytics/uccloud, we use UC as a case study of how to make the most of existing investments while also leveraging the best the cloud has to offer.
There are three main points to consider:
1. Build on your existing investment, don't forfeit it.If you've already deployed an IP PBX--or any big, expensive on-premises system--jumping into the cloud for the same functionality will be a difficult proposition to justify. In fact, this is a major inhibitor for cloud services in general.
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