Read the Original Article at http://www.informationweek.com/news/showArticle.jhtml?articleID=220900173
Ann M. Harten
VP of Global Information Services and Human Resources, Haworth
Most important career influencer: When I worked for Steve Thompson, at Boise Cascade Office Products and OfficeMax, in the mid-1990s, he taught me the importance of taking the time to analyze what's presented and make a decision based on available facts. Don't assume you have all the answers. Steve also had a near-photographic memory, like my current boss, Franco Bianchi--which is just another good reason to always be truthful!
Decision I wish I could do over: When I first got into IT in 1993, we implemented a pilot of a new ERP system with a very small (read: too small) team. The result was several months of mind-bending work that consumed very long days and was quite draining. I learned early the importance of properly staffing any system implementation and the hypercare that follows the pilot launch. It was a great experience, with a terrific group of people, and I am fortunate that they still speak to me.
Best way for CIOs to cope with the economic turndown: This answer really applies to anyone. Focus on the priorities that will feed your top line and mitigate cost. Resist the temptation to let distractions take you off-course--be discerning.
The federal government's top tech priority should be ... sharing key security information across our internal security and external defense agencies and leveraging tools that can help turn that data into timely, relevant information.
Kids and technology careers: The demand for skilled technicians, business analysts, and innovators will only grow. We're graduating fewer and fewer students in technology, science, and engineering, and there will be great opportunities for those who choose to pursue these careers. I'm part of a group of CIOs who have invested personal time in working with local universities to design a curriculum to help ensure the employability of their graduates. As business leaders, we have to get engaged.
On The Job
Size of IT team: 195 (or 225 if you include full-time consultants)
>> Enhancing our outward-facing technologies, including our Web presence in collaboration with our marketing team.
>> Multiyear implementation of SAP--a full suite of ECC 6.0.
>> Continued standardization of our global technology footprint, including networks, hardware, and globally appropriate applications.
Best book read recently: The White Tiger by Aravind Adiga
Biggest business-related pet peeve: Sloppy or incomplete preparation
Personal computer: The tablet PC; right now, it's the Dell Latitude XT
If I were in another line of work, I'd be ... an industrial psychologist--I love to coach people to discover their own motivations and try to optimize their strengths