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CIO, Papa Gino's Pizzeria
Most important career influencer: The president of a former employer, Charlie Way. His integrity, business savvy, and even temperament defined the model within which I work.
Decision I wish I could do over: I've never been so happy in a position as I am at Papa Gino's. Anything positive or negative throughout my career has defined the path leading me to where I am today. I can honestly say I wouldn't change anything.
Best advice for future CIOs: Be open to change. Be engaged in the business every day. Don't work in isolation from the management team. Understand the value the organization provides to customers. Understand the strategic priorities of the business.
The next big thing for my business will be ... leveraging IT through performance systems. Without that, companies will never fully understand how they're doing, what has happened to create a certain business challenge, and what steps they can take to quickly address challenges.
How I measure IT effectiveness: By putting the right infrastructure in place to distill consistent financial and operational information that increases efficiencies and provides management with improved visibility into daily performance.
IT budget (approximate): $4 million
Size of IT team: 15
Top three initiatives:
Colleges/degrees: Furman University, bachelor of arts in classical Greek
Smartphone of choice: BlackBerry Curve
Best book read recently: The Stand, by Stephen King
Leisure activity: Volleyball
Last trip: Costa Rica
If I weren't a CIO, I'd be a chef living in Italy.