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The United States Coast Guard has won Ventana Research's 2006 Technology Leadership Award, which recognizes the service's exemplary implementation of commercial, off-the-shelf (COTS) software in support of performance management. The system integrates portal, search, security, data warehouse, business intelligence and geospatial software to provide information on the mission readiness of more than 42,000 people, as well as the equipment they use, in more than 800 units. The improvement in readiness performance is projected to be between 0.5 and 1 percent per year as a result of the increased transparency of information the system provides. Though this percentage increment is small, an improvement of just one-fourth of 1 percent in the number of lives saved each year translates into an economic benefit of tens of millions of dollars - not to mention the obvious value in human terms. Ventana Research recommends government agencies evaluate the use of COTS software to improve their own performance and accountability.
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2006 Ventana Research