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Newgen Implements eGov Suite for Cabinet Secretariat - OSGF, Nigeria
Sep 19, 2013 (11:09 PM EDT)

NEW DELHI, September 20, 2013 /PRNewswire/ --

Supports Galaxy Backbone's '' initiative- Awarded at the UN Public Service Awards, 2013

Newgen Software, a leading global provider of Business Process Management, Enterprise Content Management, and Customer Communication Management solutions, today announced the successful implementation of its e-Gov suite at Office of the Secretary to the Government of the Federation (OSGF), Nigeria. The implementation was part of Galaxy Backbone's "" initiative to build a common Information and Communication Technology (ICT) platform for all Ministries, Departments and Agencies of the Federal Government.

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Speaking on the significance of this implementation, Mr.Gerald Ilukwe, MD & CEO, Galaxy Backbone said, "Automation of the Memoranda Submission and Executive Council Meeting Agenda Listing processes, using Newgen's comprehensive eGov suite, was one of the key initiatives that resulted in the United Nations Public Service Awards 2013 for our platform."

Diwakar Nigam, CEO, Newgen Software said, "Newgen shares Galaxy Backbone's vision of a modern ICT environment that supports efficient and effective delivery of public sector services. We look forward to strengthen this partnership, and enable public sector organizations in Nigeria to ensure better service delivery and greater transparency, by use of ICT."

Newgen's eGov suite, built on its proven Business Process Management and Enterprise Content Management platforms, provided the Cabinet Secretariat of OSGF a highly secure solution for end-to-end automation of its key processes. The implementation resulted in elimination of manual hand-offs, improved process efficiencies, and reduced operational costs.


Newgen Software Technologies Limited is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM) and Customer Communication Management (CCM), with a global footprint of 1000 installations in over 50 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO's, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers.


Galaxy Backbone Ltd is an Information and Communications Technology Services provider established by the Federal Government of Nigeria to drive a cohesive and harmonized approach to information and communications technology acquisition, deployment and utilization in the public sector. Galaxy is focused on providing ICT infrastructure, applications and services to all Federal Government Ministries, Departments and Agencies and institutions. The services include managing Government Data Centers and databases, Directory Services, National Information Repositories, IP-telephony and other solutions/services delivered on the shared platform.

Media Contact - Asif Khan,

SOURCE Newgen Software Technologies Limited