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Telefonica Argentina Selects Amdocs for Wireless Transformation Initiative
Dec 05, 2012 (05:12 AM EST)
Amdocs business support systems will enable a consistent user experience across multiple channels
ST. LOUIS, Dec. 5, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Telefonica Argentina, one of the country's leading mobile service providers, has selected Amdocs for a transformation program that will enable it to deliver a consistent user experience across multiple channels for its 16.7 million wireless Movistar brand subscribers.
The program and Amdocs products and services will simplify, standardize and transform Telefonica's processes. Telefonica will implement a range of business support systems solutions from Amdocs' CES portfolio to allow its customers to move seamlessly between different sales channels and provide a unique customer experience.
"Our strategic goal in Telefonica is to accelerate our business transformation towards becoming an online company as mobile devices become a more important part of our customers' work and personal lives," said Horacio Goldenberg, chief information officer at Telefonica Argentina. "We selected Amdocs as part of our global reference architecture and as our primary strategic partner in Argentina because of their proven track record of success in managing large-scale projects throughout Latin America. This marks the beginning of a long-term partnership between Telefonica and Amdocs to realize our long-term vision."
"Amdocs supports Telefonica Argentina's ambitious goal of reaching more customers and providing a seamless experience across all customer touch points," said Patrick McGrory, president for the Caribbean and Latin America region at Amdocs. "By assuming responsibility for this entire project, both in terms of products and end-to-end implementation, we can put the full breadth of our expertise to work for Telefonica in this strategic market."
For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of over $3.2 billion in fiscal 2012, Amdocs and its approximately 20,000 employees serve customers in more than 60 countries.
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For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011 and our quarterly 6-K filed forms furnished on February 2, May 15 and August 16, 2012.