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Manfrotto Distribution to Move U.S. Service Center to C.R.I.S. in Chandler, AZ
Jul 20, 2012 (02:07 PM EDT)
RAMSEY, N.J., July 20, 2012 /PRNewswire/ -- Manfrotto Distribution, world leader in the equipment and accessories industry for imaging, announced today that it will partner with C.R.I.S. (Camera Repair Instrument Service), a leading provider of camera repair and imaging device maintenance, to provide factory repair service for all Manfrotto Distribution products. In this agreement, C.R.I.S. will act as the factory service facility for dealers and consumers in the United States.
"We are committed to providing our customers and dealers with the best quality experiences with our products," said William Drysdale, Managing Director of Manfrotto Distribution, US. "This alliance will allow us to deliver better repair service and support to all of our customers with a more streamlined, efficient process."
C.R.I.S.'s long-standing quality assurance process will ensure that repairs for all of Manfrotto Distribution's brands and products are inspected and approved before leaving the facility. C.R.I.S. promises a full satisfaction guarantee on repair parts and labor for 90 days, and provides online tracking throughout the repair process. Its streamlined repair and inventory process ensures for ultimate efficiency, and factory authorized quality means only original factory parts are used. Manfrotto Distribution brands that will be serviced at C.R.I.S. include Manfrotto, Gitzo, Elinchrom, Rotatrim, National Geographic, Kata, Metz, Lastolite, Gossen, and Avenger.
"I am excited to begin our alliance with Manfrotto Distribution, uniting the finest imaging related products with our reputation for integrity and quality," said Mark Treadwell, President and CEO of C.R.I.S. "We enhance our customers' brand image by bringing a unique blend of quality, honesty, and persistence to their aftermarket services."
Manfrotto Distribution will close its service repair facility in Ramsey, New Jersey on July 20, 2012 and re-open at C.R.I.S. in Chandler, Arizona on August 6, 2012.
Take a virtual walk through the C.R.I.S. facility here: http://www.criscam.com/cris_walk_through.php.
About Manfrotto Distribution
SOURCE Manfrotto Distribution