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Plum District Refunds Customers After Merchant Digital Doorstep Files Chapter 7 Bankruptcy
Jan 18, 2012 (04:01 PM EST)
SAN FRANCISCO, Jan. 18, 2012 /PRNewswire/ -- Plum District, the leading local commerce platform for moms, by moms, has announced today that it is fully refunding all customers who were unable to fulfill their recent purchases offered through a merchant, Digital Doorstep.
Plum District grew increasingly concerned with Digital Doorstep's severe difficulties in processing and fulfilling customer orders for the Starbucks/Fandango and Target/Restaurant.com gift cards, and filed a lawsuit for breach of contract earlier this week. In light of Digital Doorstep's announcement of their Chapter 7 bankruptcy filing this morning, the company chose to refund all remaining unfulfilled purchases to ensure that all customers will be made whole.
Plum District strives to "Make Mom's Day" through offers with merchants that make moms' lives easier and more enjoyable. The company is extremely disappointed that this merchant was unable to provide the level of satisfaction that its moms expect and deserve, and is focused on ensuring that customers receive full refunds. Moving forward, it is strengthening internal controls to ensure all merchant partners can help deliver experiences that delight customers.
About Plum District
Plum District (www.plumdistrict.com) is the leading local commerce destination for moms, by moms. Plum District is a community of moms sharing offers from local and national merchants for other moms to enjoy. Plum District puts Mom first by connecting her with products and inspirations that make her life easier. We know moms are looking to indulge, explore, nest, nibble, play, splurge and give – our goal is to make Mom's day, by offering her great values for her and her family. Our mom consultants work with each merchant to develop a customized marketing program to attract and retain high-value customers. Based in San Francisco, California, Plum District is in 27 markets across the United States.
SOURCE Plum District