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Danish Health Regions Choose Intergraph® Computer-Aided Dispatch for Ambulance Control Rooms
Dec 19, 2011 (03:12 PM EST)
Intergraph computer-aided dispatch will enable better resource utilization and collaboration among regions
HUNTSVILLE, Ala., Dec. 19, 2011 /PRNewswire/ -- Denmark's Danish Health Regions has selected Intergraph's Computer-Aided Dispatch (I/CAD) system to reduce emergency response times and improve ambulance dispatch services. Intergraph will deliver a shared system to four of the country's five regions, including North Denmark Region, Central Denmark Region, Region of Southern Denmark, and Region Zealand. The dispatch solution will serve a population of 3.8 million, and will allow the regions to collaborate more efficiently to optimize emergency resources.
The Intergraph implementation will include four control rooms with up to 15 positions in each. Callers will talk to an emergency center nurse, who will determine the need for assistance. A technical dispatcher will use I/CAD to dispatch ambulances, emergency doctors, or even helicopters. The system will be integrated with a communication system from Intergraph partner Frequentis, and with the regions' telephony systems, to ensure situational awareness during large-scale incidents such as terrorist attacks or natural disasters.
Recent reforms in Denmark's health sector make the new implementation especially important. With fewer hospitals, but also added capabilities, patients may be transported longer distances to reach the hospital with the right specialized resources. With the Intergraph system, dispatchers can ensure that ambulances arrive with the correct personnel and equipment to begin treating the patient at the site of the emergency.
"We're proud to assist the Danish Health Regions in ensuring their citizens have access to the right emergency medical services as quickly as possible," said John K. Graham, president, Intergraph Security, Government & Infrastructure. "We look forward to working with Danish Health Regions to optimize services as Denmark's health care delivery system evolves."
Intergraph is the leading global provider of public safety emergency incident response, reporting, analysis, and records management solutions. Intergraph public safety and security solutions protect one in 12 people in the world.
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions, including ERDAS technologies, to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal and classified business.
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