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Intergraph® Helps Zurich Protection & Rescue Consolidate Command and Control Centers
Dec 15, 2011 (05:12 PM EST)

Prime Center at Zurich Airport boosts efficient use of resources and speeds emergency response times

HUNTSVILLE, Ala., Dec. 15, 2011 /PRNewswire/ -- The service department of the Zurich City Police Department, Zurich Protection & Rescue (Schutz & Rettung Zurich – SRZ), in partnership with Intergraph®, has completed the first milestone in consolidating its two command-and-control centers – ELZ Zurich and ELZ Airport – into one joint Prime Center.  The new control center at Zurich Airport will contain 17 I/Dispatcher workstations, which can be supplemented in emergency situations by 14 I/Calltaker emergency workstations. The other existing ELZ Zurich control center, which is already equipped with Intergraph software, will operate as a redundant alternate control center when the new command-and-control center is complete.

Intergraph is leading the project, partnering with Frequentis (radio system) and AVS (imaging system). Consolidation began in May 2011, with the first phase completed in September 2011.

The new command and control center is scheduled to be fully operational in November 2012, and will perform all the functions previously performed at the two separate centers. These include accepting emergency calls for the fire department and emergency medical services, scheduling emergency resources, receiving alarms from hazard alert systems, mobilizing and scheduling various on-call services and specialists, performing mandates outside the Canton, and coordinating with other agencies during major incidents.

 "With this new redundant control center, we can stride into the future with good conscience," said Theo Flacher, Chief of Operational Support at Zurich Protection & Rescue. "We will take maximum precautions in order to limit vulnerability to a minimum and satisfy the safety-related needs of corresponding populations, patients, clients, and other stakeholders."

"The new Protection & Rescue command-and-control center sets new standards," said Sebastian Stepfer, Executive Director Public Safety & Security EMEA within Intergraph. "In addition to the consolidated and redundant centers, the networked solution includes the Zurich City Police control center. With this implementation, the Canton of Zurich can fully leverage Intergraph's technology in terms of scalability and multi-client capability."

Intergraph is the leading global provider of public safety emergency incident response, reporting, analysis, and records management solutions. One in 12 people in the world is protected by Intergraph public safety and security solutions.

About Zurich Protection & Rescue
Zurich Protection & Rescue (Schutz & Rettung Zurich) is the largest civil rescue organization in Switzerland. Fire department, rescue service, civil defense, operational control centers and fire police are under its umbrella. Zurich Protection & Rescue is a service department of the Zurich City Police Department and is integrated in the City of Zurich Emergency and Disaster Organization as well as the Canton of Zurich and the Federation. The Zurich Airport rescue services with their operational areas and services have also been integrated in Zurich Protection & Rescue since January 1, 2008. For more information, visit

About Intergraph
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.

Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions including ERDAS technology to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal and classified business.

Intergraph is a wholly owned subsidiary of Hexagon AB, (Nordic exchange: HEXA B) and (Swiss exchange: HEXN). For more information, visit and

© 2011 Intergraph Corp. All rights reserved. Intergraph and the Intergraph logo are registered trademarks of Intergraph Corp. or its subsidiaries in the United States and in other countries. Other brands and product names are trademarks of their respective owners.

SOURCE Intergraph