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Teradata Enhances Managed Services Capabilities to Support Application Development Projects
Jul 21, 2011 (04:07 PM EDT)


Expands consulting role beyond warehouse management to address new business needs

SAN DIEGO, July 21, 2011 /PRNewswire/ -- Teradata Corporation (NYSE: TDC) today announced expansion of its Teradata Managed Services capabilities to include application lifecycle development and sustainment. Teradata Managed Services will continue to offer support for data warehouse operations, while expanding its services to new application development projects that drive mission-critical data warehouses and enterprise analytics.  

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In addition to day-to-day technical support and performance management of systems, Teradata now offers advanced assistance for business intelligence application development such as report creation, ad-hoc query development or analytical modeling and integration enhancements for new data sources to the data warehouse based on a managed services agreement. The availability of advanced skills has become increasingly important for businesses that depend on intelligence from the data warehouse to improve customer acquisition and retention, reduce operational costs, shorten product time-to-market and more.

"The business value provided by Teradata Managed Services has driven particularly strong growth as more customers look to Teradata's deep experience to manage their business intelligence and data integration environments," said Dave Klumb, vice president, Teradata Corporation.

Behind the scenes of everyone one of our managed services engagements is a host of experienced, certified professionals, processes and specialized tools that provide a stable and optimized data warehouse environment to customers.  According to Klumb, "Our Teradata Managed Services business is continually investing in people, processes and tools that make the difference between simply providing a service and becoming a trusted, valued data warehousing partner. Our laser-focus on excellent service delivery will ultimately help our customers to advance their enterprise intelligence initiatives."

For example, one of the world's largest airlines is utilizing Teradata Managed Services to prioritize new projects and adapt quickly to changing business needs by freeing its existing information technology (IT) teams to tackle new projects that affect revenue.  Teradata Managed Services experts manage database administration, system administration, data integration, and operational activities. This airline can now assign internal IT employees to higher value-add projects, knowing they have a pool of qualified Teradata consultants to handle day-to-day technical monitoring, operations, and lifecycle application development and maintenance.

Teradata Managed Services provides consultants to help customers with the intricacies of data integration and how these tools, technologies and processes work best with the Teradata data warehouse. Additionally, analytic services enable customers to support and manage highly tuned business intelligence applications that push valuable information into the company's operations and to front-line decision-makers in near real-time. This is made possible by the mission-critical availability, reliability and performance that are intrinsic features of the Teradata data warehouse.

To help deliver managed services and provide 24x7 global support for customers, Teradata has opened global consulting centers staffed with specialists dedicated to the managed services tasks.  These specialists have expertise in data management and business intelligence software, and a superior knowledge of enterprise data warehouse management.

About Teradata

Teradata is the world's leader in data warehousing, big data analysis and integrated marketing management through its database software, data warehouse appliances, and enterprise analytics. Our customers trust Teradata's innovative products and services expertise to deliver measurable business value. Please visit teradata.com for details.

Teradata is a trademark or registered trademark of Teradata Corporation in the United States and other countries.

SOURCE Teradata Corporation