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Williams Financial Group Provides a Competitive Edge to Its Affiliated Independent Financial Professionals
Jun 28, 2011 (04:06 PM EDT)

Integrating Front And Back Office Workflow With Docupace ePACSĀ® Solution

DALLAS, June 28, 2011 /PRNewswire/ -- Williams Financial Group, based in Dallas, Texas, is one of the fastest growing independent companies in the country through its broker-dealer subsidiary, WFG Investments Inc., member FINRA and SIPC (recently named to Financial Planning magazine's top 50) with over 6.5 billion in assets under management. Selecting Docupace (SEC/FINRA compliant workflow and imaging solution) has propelled Williams Financial Group into a highly sought-after position within the broker-dealer industry.

"Docupace is a welcome addition to our technology platform, allowing us to continue to provide our independent Financial Professionals with a competitive edge in a fast paced and regulated industry," said Wilson Williams, Founder and Chief Executive Officer of Williams Financial Group. "Our goal was to create immediate operational efficiencies, reduce costs, improve service and streamline office workflows for our affiliated field of Independent Financial Professionals." They now have the flexibility to retrieve their documents anywhere they can get on the Internet, turn their office paperless and achieve critical redundancies.

WFG Investments, Inc. is one of the first firms in the industry to submit business directly to its clearinghouse, National Financial Services. National Financial worked closely with Docupace to help deliver this capability.

"Working with firms such as Williams Financial Group to integrate this type of technology is a reflection of our service-driven philosophy and commitment to helping our clients deliver an exceptional user experience to their brokers and advisors," said Bobbi Masiello, Executive Vice President, Relationship Management, National Financial.

"Integrating our firm's front and back office workflow using Docupace's patent-pending ePACS® Solution, an SEC/FINRA compliant paperless processing system, provides the affiliated independent Financial Professionals of Williams Financial Group with the ability to start a paperless transaction in the field and flow it to all required parties," said Gwen Rogers, Vice President of Client Services, Williams Financial Group. It is an end-to-end solution that reduces the account opening process and facilitates every step of our business processing while increasing the quality of services provided to our Independent Financial Professionals."

By September of this year, when the system is fully deployed, the field and the home office will be seamlessly connected, allowing Financial Professionals to view the real-time status of their clients' business throughout the process.

In 2010, Williams Financial Group faced a common scenario: how to continue to provide top-level securities, brokerage, advisory and investment services to our growing field of over 250 affiliated independent Financial Professionals who each face heavy regulation and require speed to market. Like many broker-dealers, our back office was partially workflow-enabled, but this did not extend to the field.

"Our firm wanted a more efficient way to process the firm's growing business," said J. Michael Perry, Executive Vice President of Business Development at Williams Financial Group. "WFG's preference was to invest in a technology solution that would scale and keep the existing home office team focused on helping the field to succeed."

Williams Financial Group selected Docupace Technologies because they are an industry leader in delivering SEC/FINRA compliant paperless processing systems to financial services firms.

"The ePACS solution offers WFG the ability to connect systems and documents effortlessly and decreases the delays caused by paper processing and the costs of overnight mail," said Alan McAulay, Senior Vice President of Information Technology, Williams Financial Group.

"From a compliance perspective, the ePACS solution provides a secure and dynamic entitlement system which increases access to the right people in the field, eliminating the time spent searching for paper and allows us to drastically reduces Not-In-Good-Order business (NIGO)," said Dagny Young, Chief Compliance Officer and Executive Vice President of Williams Financial Group.

About Williams Financial Group

Founded in 1988, Williams Financial Group is a privately held Dallas-based financial services firm with over 6.5 billion in assets under management. We provide a broad range of securities, brokerage, advisory and investment services to over 250 independent Financial Professionals, giving them the ability to independently serve their own clients who are primarily individual investors and select institutions. For more information visit

About Docupace Technologies, Inc.

Docupace, a privately-held company based in Los Angeles, is an industry leader in delivering SEC/FINRA compliant paperless processing systems to financial services firms. With ePACS®, Docupace allows broker-dealers to connect systems, documents, and data seamlessly for cost savings, efficiency, and overall better business. Over 300 clients, including some of the largest broker-dealers in the marketplace, are using Docupace and the ePACS solution to streamline their business workflow, store hundreds of millions of documents, and make efficient straight-through processing a reality. For more information, visit

SOURCE Docupace Technologies, Inc.