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Europe's Largest Shoe Retailer Fuels International Expansion with Open Text ECM Suite
Oct 14, 2010 (04:10 PM EDT)
Workflow, Archiving Solutions Integrate With SAP to Streamline Payments, Personnel Processes; Support Enterprise-wide Email and SAP Archival Requirements
WATERLOO, ON, Oct. 14 /PRNewswire/ - Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, today announced that the Deichmann Group, Europe's largest shoe retailer, has expanded its use of the Open Text ECM Suite to create central information repositories to help speed of processes for opening new stores, integrate accounts payable functions with its SAP solutions and manage email archives for its employees and clients in 19 European countries.
Implementation of Open Text solutions began in late 2007 when project managers involved with opening new Deichmann shoe stores sought a content management solution for storing construction-related content, including correspondence, building plans and contracts in one place. Deichmann also wanted the ability to archive Lotus Notes email along with SAP integration. Additionally, the ECM solution, which was implemented through Deichmann's central IT location in Essen, Germany, had to be able to support the needs of the various country subsidiaries across Europe.
"It became immediately clear to us that we shouldn't opt for a point content management solution, but rather look at a suite that could be implemented company-wide," said Klaus Hachenberg, Manager of IS SAP at Deichmann "The need for archiving, especially with Lotus Notes and SAP, was also critical. Out of the 13 suppliers we evaluated, Open Text was the clear choice."
Over the past two years, Deichmann has steadily rolled out the Open Text ECM solution company-wide. Much of the expansion came organically as other departments in the company pushed for content management support. For example, accounts payable needed help with its approximately 60,000 annual invoices for non-saleable goods and services. In some cases, invoice processing could take as long as several weeks. After implementing Open Text's Accounts Payable for SAP in conjunction with the Open Text archive, SAP Business Workflows and the SAP financial module, Deichmann has cut invoice processing time in their headquarters in Germany down to two days.
More recently Deichmann has linked the Open Text ECM Suite to its SAP personnel management module to create digital personnel files for employees. The project has helped to relieve HR employees from routine tasks like document storage and searching, while ensuring that legal requirements are met reliably and cost-effectively.
"Right from the start, our approach was to introduce a company-wide infrastructure for content management and then to expand and adapt it depending on departmental needs," said Hachenberg. "Open Text's ECM Suite is so comprehensive and, at the same time, so modular in design that we were able to build a company-wide ECM landscape step-by-step, one that will flexibly grow to meet our requirements."
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About Open Text
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on the Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may provide to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see the Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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