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Gain the Benefits of an Integrated Service Lifecycle Strategy in the Next Servigistics Webinar
Oct 14, 2010 (11:10 AM EDT)


Oct. 19 webinar will highlight the competitive advantages of integrating logistics and field service management in the service lifecycle

ATLANTA, Oct. 14 /PRNewswire/ -- Servigistics, the only enterprise software solution for Service Lifecycle Management (SLM), announced today that the next Servigistics Service Lifecycle webinar "Fusing On-street, In-shop, and On-site Service Operations" will be held Tuesday, Oct. 19 at 10:30 a.m. EDT.

Service logistics encompasses returns and repair operations, service network visibility, and warehouse management. Field service is literally where the rubber meets the road, including field technician dispatching, routing, scheduling, and ticketing. The Servigistics webinar will explore real-world field service and service logistics challenges and will give participants insight into how to overcome them to drive revenue, competitive differentiation and higher customer service levels. Presenters will include Erik Carlson, vice president of information technology at Jabil, an electronics solutions company providing comprehensive electronics design, production and product management services to global electronics and technology companies, who will speak about Jabil's experiences and successes with the service logistics process. The webinar will also feature Joe Berti, vice president of field service solutions, Servigistics, who will give case study examples of field service management success and the benefits of integrating service logistics with field service to achieve optimal returns from service execution processes.

During the live webinar, participants will also:

  • Hear about the service logistics challenges that Jabil experienced, the steps they took to overcome them and the benefits achieved as a result;
  • Discover  how integrating field service and service logistics—two critical components of service lifecycle execution— can help service leaders maximize net gains for their companies and outpace competitors; and
  • Learn what technology backbone is needed to fully join together these critical execution processes and effectively optimize service operations.

Click here to register now for this free online event.* For more information about Servigistics and Service Lifecycle Management (SLM), visit www.servigistics.com.

*Webinar registration URL: http://events.constantcontact.com/register/event?llr=lj8qb9dab&oeidk=a07e2ztxkuza7b98f7c

About Servigistics

Servigistics is the only enterprise software solution provider for Service Lifecycle Management (SLM). The company's award-winning SLM solutions suite enables market-leading companies across diverse industries to successfully execute a service-led growth strategy that delivers value across the entire global service supply chain. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions address all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, service knowledge and content management. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com. Follow Servigistics on Twitter, Facebook and LinkedIn.

SOURCE Servigistics