Unedited news and product information from vendors.
ThinMind.com Makes Customer Service Affordable with Latest Release of Its Issue Tracking Product
Oct 12, 2010 (02:10 PM EDT)
CHARLOTTE, N.C., Oct. 12 /PRNewswire/ -- Shift Technologies announced today, the latest version of the Issue Tracking application in its ThinMind(R) suite of on-demand, Web-based workforce management solutions. The Issue Tracking product is a comprehensive solution for managing internal help desk issues, product defects and bugs, and customer support requests.
The latest Issue Tracking Product includes significant user interface enhancements resulting in a Web-based product that looks and feels like a desktop application. Extensive features have been included to help streamline customer service management, track critical business and customer issues, reduce time to resolve issues, and enhance the overall quality of service provided. New features include:
The ThinMind Issue Tracking product is 100% Web-based with nothing to install. Cost effective monthly pricing makes the solution affordable for companies of all sizes. A free 30-day trial is available. For more details visit http://www.thinmind.com/Sales/Issue/IssueFeature.htm
About Shift Technologies
Shift Technologies Inc. has been providing SaaS solutions since 1997. The company's flagship Web-based service, ThinMind(R), includes Timesheet Reporting, Expense Reporting, Issue Tracking, and Project Management. Thousands of people worldwide use ThinMind(R) Web-based solutions. Learn more about ThinMind at http://www.thinmind.com.
SOURCE Shift Technologies Inc.