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BillingTree Speaking on 'Expanding Your Collection Horizon' at 2010 American Gas Association Uncollectibles Workshop
Sep 20, 2010 (04:09 PM EDT)
Session to profile five unique customer payment challenges utilities face and how technology and multiple payment channels improve collection results
PHOENIX, Sept. 20 /PRNewswire/ -- BillingTree, Inc, one of the nation's leading on-demand payment processors, announced today its Director of Sales, Chad Probst, will be presenting on September 23 during the American Gas Association Uncollectibles Workshop. The conference, now in its 7th year, is traditionally attended by credit and collections managers from utilities across the nation.
Mr. Probst's presentation will highlight unique customer payment challenges utilities encounter every day, and how technology can improve the likelihood of settlement. Profiles to be examined include new customer – friend or foe, in arrears customer facing service interruption, bad check writing customer, relocated with a balance remaining customer, and several more. Payment channels and technology applying to each challenge, including virtual debt negotiation, interactive voice response, electronic cash payments, skip tracing and EBPP will be reviewed.
"Utilities are often required to extend credit, in the way of service, to customers with multiple financial challenges," commented Mr. Probst. "This presentation will address many of the common non-payment scenarios utility service providers encounter and offer solutions to help improve collections for each."
Mr. Probst is BillingTree's Director of Sales, having joined the company in 2003. He has worked extensively within the transportation, software, and payment processing markets for over 14 years accumulating broad expertise and knowledge on the electronic payments industry. He was promoted to Director of Sales in 2009 and is responsible for the sales and top-line revenue.
BillingTree supplies the leading fully integrated, multi-channel electronic payment platform to a growing list of Industries, including Utilities, such as power, cable, municipal, and phone, as well as Healthcare and Subscription-billed services. Benefits of electronic payment solutions include an accelerated availability of consumer funds, reduced costs associated with manual-payment processing, improved cash management, and integrated processing by managing all payments, returns, and corrections through a single portal.
The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through a simplification of the billing and receivables process. By delivering the most innovative technology while making it as easy and inexpensive as possible to accept payments, BillingTree has revolutionized the payments landscape. Our software-as-a-service (SaaS) model delivers industry-leading payment solutions, proven integration, and point-and-click simplicity. BillingTree's focus on innovation has allowed us to help more than 1,200 customers eliminate manual processes and automate their payment cycles. BillingTree – Growth is our Business. For more information, visit www.mybillingtree.com or call 877.4.BILLTREE.
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