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PSEG Unveils Newly Designed Corporate Web Site, Enabling Easier Navigation for Utility Customers and Other Visitors
Sep 15, 2010 (12:09 PM EDT)
NEWARK, N.J., Sept. 15 /PRNewswire/ -- Customers of Public Service Electric and Gas Company (PSE&G), the energy delivery subsidiary of PSEG, will experience an improved, more user-friendly Web site at www.pseg.com. The new site features easily accessed energy-saving information and other resources for customers' home and business needs, including on-line bill-paying.
PSEG redesigned its Web site based on usage patterns and customer feedback. The new version is eye-catching and easier to navigate.
PSEG.com offers a broad assortment of services that may be utilized 24 hours a day. Customers may pay their bills, locate outage information, find conservation tips and learn about electrical safety. They may also enroll in a My Account self-service feature, which allows them to sign up for paperless billing, view current and past bills, make payments, submit meter readings and view meter reading schedules. In addition, they may schedule or change service appointments, start or stop service, analyze their home's energy use, and receive customized energy saving recommendations.
"In less than a year and a half, more than 600,000 customers have signed up for My Account and are enjoying the services," said Joseph Forline, PSE&G vice president of customer operations. "The most popular feature to date is on-line bill payment."
Visitors to the site will also be able to access information about PSEG's other activities and businesses, including PSEG Power and PSEG Energy Holdings.
PSEG welcomes feedback as the company makes future improvements to the site. Customers are encouraged to submit comments and suggestions about the new design using the site's online feedback form.
Public Service Enterprise Group (PSEG) (NYSE: PEG) is a publicly traded diversified energy company with annual revenues of more than $13 billion, and three principal subsidiaries: PSEG Power, Public Service Electric and Gas Company (PSE&G) and PSEG Energy Holdings.
Public Service Electric and Gas Company (PSE&G) is New Jersey's oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state's population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE: PEG), a diversified energy company (http://www.pseg.com/).
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SOURCE Public Service Electric and Gas Company (PSE&G)