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Teradata Transforms Disparate Business Projects into High-Yield Intelligence
Sep 07, 2010 (05:09 PM EDT)

Teradata Business Intelligence Competency Centers deliver analytics with rich, timely insights

SAN DIEGO, Sept. 7 /PRNewswire/ -- Teradata Corporation (NYSE: TDC), today announced that its Professional Services group now offers an industry leading capability to help customers establish a Business Intelligence Competency Center (BICC). A BICC provides strategy and delivery capabilities for aligning people, processes and technology with the goal of driving intelligence, insights and better decision-making throughout an organization.

"According to Gartner's annual survey of chief information officer technology priorities, business intelligence remained among the top five priorities in 2009 and it was number one in each of the previous four years.  ... Chief information officers continue to view business intelligence among their top priorities for improving decision making and operational efficiencies that drive top-line revenue and bottom-line profitability," said Rita Sallam, research director, Gartner, Magic Quadrant for Business Intelligence Platforms research report, January 29, 2010.

The BICC is designed for organizations that consider business intelligence to be priority, but are struggling due to its uneven adoption across the organization, misunderstood uses or underutilization of business intelligence tools, or increasing numbers of "spreadmarts" or spread sheets built on disparate data silos.

"As the hub for business and information technology professionals within a company, the objective of the BICC is to align people, processes and technology to grow analytics into a core competency and help create analytics self-sufficiency," Dave Klumb, vice president, Global Professional Services, Teradata Corporation. "Teradata Professional Services helps customers capitalize on the promise of business intelligence (BI) by guiding its transformational power with our new consulting services offer."

The establishment of a BICC can create a stronger, smarter enterprise by:

  • Developing a strategy and architectural approach for BI
  • Integrating enterprise-wide BI solutions for timely analytics and decision support to the business community
  • Deploying a coordinated program that bridges business and technology groups, which avoids disjointed projects
  • Coordinating and integrating all BI projects across the enterprise
  • Establishing a repository of BI skills, best practices, standards, meta data, and processes that is shared within the enterprise
  • Lowering the total cost of ownership of BI solutions and improving user satisfaction

Teradata Professional Services offers consulting services to help assess and analyze a customer's existing BI environment against best practices captured from field engagements, and then assists in organizing a customer's BICC.  Teradata Professional Services can help staff the BICC with knowledgeable, consultants skilled in data migration, data management, BI solution development and analytical application support.  Teradata can also assist customers in the management of their BICC.  This model can include a mix of onshore and offshore resources, depending on customer needs and budgetary considerations.

In the Americas, BICC consulting is delivered by Claraview, a division of Teradata. "Creating a BICC is a maturity milestone for an organization," said Dan Ross, managing partner of Claraview.  "Through our playbook of tools, resources and processes, Claraview can help customers gain efficiencies from the standardization, coordination and delivery of information to all company employees."  

About Claraview

Claraview, a division of Teradata Corporation, is a leading consultancy focused on providing insight to critical business decisions through best in class strategic and operational business intelligence and performance management solutions. Learn more about Claraview at  

About Teradata

Teradata Corporation (NYSE: TDC) is the world's largest company solely focused on raising intelligence and achieving enterprise agility through its database software, enterprise data warehousing, data warehouse appliances, consulting, and enterprise analytics.  Visit Teradata on the web at

Teradata is a trademark or registered trademark of Teradata Corporation in the United States and other countries.

SOURCE Teradata Corporation