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Reveille Software™ Announces New Customers for its Management Console for EMC Captiva InputAccel
Jul 30, 2010 (10:07 AM EDT)
Solution adopted by record number in first half of 2010
ATLANTA, July 30 /PRNewswire/ -- Reveille Software™, provider of the most widely-used experience and performance management (EPM) solution for enterprise content management (ECM) applications, today announced that during the first half of 2010, the company licensed its Reveille Management Console for Captiva InputAccel to a record number of organizations including a top five commercial bank, one of the world's largest insurance companies, a major mortgage insurance company and five government entities. These Reveille customers selected the Reveille Management Console to proactively monitor and ensure availability and performance of their business-critical, document capture applications.
The Reveille Management Console for Captiva InputAccel provides real-time monitoring of application components and processes, real-time access to EMC® Captiva® InputAccel® servers and client status, proactive monitoring of batch aging and queued exceptions, service level analysis and trend reporting on the capture system, and immediate notification of problems with components or related resources. Additionally, when a problem condition occurs, the console proactively and automatically sends notifications to support personnel, then diagnoses and repairs the problem.
"As more business processes are automated with ECM capture solutions, application performance, system availability and rapid problem resolution is critical," said Bob Estes, chief executive officer of Reveille Software. "These customer wins validate that organizations want to eliminate the time consuming and expensive task of problem analysis and remediation of their document capture solution and implement a proactive monitoring solution".
Document capture is the first step in an electronic document lifecycle and typically augmented with a document repository for management, delivery, workflow and archiving. Reveille Management Console for Captiva InputAccel not only displays monitoring results from the capture solution within a configurable, graphical executive dashboard, but also provides business services visualization of end-user experiences, application processes, business metrics and services levels across multi-vendor ECM repositories. The dashboard includes support for EMC Documentum®, IBM® FileNet®, IBM Content Manager®, and Microsoft® SharePoint®
To learn more about Reveille and its Reveille Management Console for Captiva InputAccel visit http://www.ReveilleSoftware.com or follow Reveille Software on Twitter.
About Reveille Software
Reveille Software™ is the provider of the most widely-used experience and performance management (EPM) solution for enterprise content management (ECM) applications. Used by more than 375 companies, including HSBC, Amgen and The Student Loans Company, Reveille EPM helps companies ensure business-critical applications perform at peak efficiency and availability—without application babysitting. Reveille EPM proactively monitors user experience, application processes and business metrics to diagnose and repair failures before end-users experience delay. For more information, visit www.reveillesoftware.com.
SOURCE Reveille Software