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ServiceCEO Introduces Tailored Software Packages for Dispatchers, Office Managers and Company Owners
Jul 13, 2010 (11:07 AM EDT)


Acclaimed SaaS Field Service Management Software Now Available On 'Buy What You Need' Basis

BOSTON, July 13 /PRNewswire/ -- ServiceCEO (formerly known as Insight Direct), a leading provider of field service management software, today announced the immediate availability of its ServiceCEO Web Edition in three distinct versions to meet the needs of schedulers and dispatchers, office managers and business owners. Subscribers no longer have to purchase the full functionality of ServiceCEO Web Edition, but instead can match the features to their business requirements. Monthly subscriptions will now range from $99 to $159 for up to 100 work orders per month.

"By organizing the best-in-class features of ServiceCEO Web Edition into three versions, we're 'right-sizing' the product for each of the key functional areas of a service business -- the dispatcher, the office manager and the CEO," said Jim Triandiflou, Chief Executive Officer of ServiceCEO. "ServiceCEO Web Edition is fast becoming the de-facto standard for online service business management. During the first six months of 2010, ServiceCEO users processed over 100,000 work orders using the system. With our new packaging, every service business can afford both the time and money to manage their daily operations more efficiently and professionally online."

Three Versions For Three Job Functions

ServiceCEO Web Edition provides functionality tailored to the user's job and the scope of the company's requirements.

  • Dispatcher Version -- Provides capabilities to manage customer information, schedule appointments, create work orders, map directions using Google Maps, and dispatch crews. The Dispatcher version starts at $99 per month.
  • Office Manager Version -- Includes everything in the Dispatcher Version plus invoice, payments, accounts receivable management as well as a powerful estimating and sales module to help increase revenue. The Office Manager Version starts at $139 per month.
  • CEO Version -- Includes everything in the Dispatcher and Office Manager Versions plus, the capabilities to manage multiple locations, integrate seamlessly with QuickBooks, and co-brand the product to display your corporate imaging. The CEO Version starts at $159 per month.

To view complete details of what is included in each version, and the pricing schedule, please visit http://www.serviceceo.com/product/features and http://www.serviceceo.com/product/pricing. To watch a product demo and sign up for a free trial, please visit http://www.serviceceo.com/product/watch-demo and http://www.serviceceo.com/try-or-buy/free-trial.

New Email Updates

All versions of ServiceCEO Web Edition take advantage of significant enhancements to the email functionality. A brand-new email delivery platform that can be configured for each recipient delivers work orders, invoices and estimates with ease and adding efficiency to the delivery of mission critical information.

About ServiceCEO

ServiceCEO (formerly known as Insight Direct) is the leading provider of software solutions that help small and mid-size (SMB) field service companies work more efficiently, sell more jobs, improve customer service and get paid faster. ServiceCEO Web Edition (formerly known as VaZing) is a low-investment, easy-to-use, web-based solution for scheduling, billing, estimating, and marketing. ServiceCEO Office Edition is a fully-featured solution for managing every aspect of service businesses operations -- including CRM, scheduling, dispatching, inventory management and accounting. Founded in 1997, ServiceCEO has over 6,000 customers in 28 countries. For more information, please visit www.serviceceo.com and www.insightdirect.com. Join us on Twitter, Facebook, YouTube and LinkedIn.

Contact: William Agush, 781-492-0336, wagush@insightdirect.com

SOURCE ServiceCEO