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Hotels.com Launches New Flexible Cancellation Policy for Gulf Coast Region Hotels
Jun 30, 2010 (11:06 AM EDT)
Special Partnership with Select Florida Hotels Provides Worry-Free Summer Travel
DALLAS, June 30 /PRNewswire/ -- Hotels.com®, a leading provider of lodging worldwide, has partnered with select hotels in the Gulf Coast region of Florida to provide customers a new flexible cancellation policy giving them confidence and reassurance when making their travel plans to the beach this summer. Under the new policy, Hotels.com will offer a longer booking cancellation window as guests have the option to cancel their hotel reservation on the day of arrival until 5 p.m. Central Time to receive a full refund on unused nights with no penalty or fee. Additionally, Hotels.com has lessened the confusion by not instituting mileage requirements from government closed beaches to be qualified for the policy.
"Our new flexible cancellation policy is easy to understand and use if our customers need to change their plans on very short notice due to closed beaches. We always strive to make it easy for our customers to book travel with us and now we are making it even easier than before to change plans as well. We are able to readjust our policy due to the situation and to provide our customers worry-free travel planning," said Taylor L. Cole, APR, director of public relations for Hotels.com.
The new flexible cancellation policy is valid for customers who book new reservations on select participating properties on www.hotels.com between June 25, 2010 and 11:59 p.m. Central Time on September 6, 2010 using coupon code OILFLEX for travel between June 25 and September 30, 2010. Customers who need to cancel a qualifying booking must call the hotels.com Contact Center at 1-800-246-8357 by 5:00 pm Central Time on the scheduled day of arrival.
For a list of participating hotels and full terms and conditions, please click here http://www.hotels.com/deals/flexible-cancellation/
Hotels.com® is a leading provider of lodging worldwide, offering more than 85,000 properties in over 60 countries from national chain hotels and all-inclusive resorts to local favorites and bed & breakfasts. Hotels.com is the smarter way to book travel by offering welcomerewards®, an industry leading loyalty rewards program; the real opinions of other travelers captured in over 1.5 million Guest Reviews and; a Price Match Guarantee, so that those booking with Hotels.com can be assured they are getting the best deal, either online or by speaking directly to a travel expert at 1-800-2-HOTELS 24 hours a day. For more information, please visit hotels.com. Hotels.com is an operating company of Expedia, Inc. (Nasdaq: EXPE). Please visit the Hotels.com Travel Smart Blog for consumer and business travel information. Follow us on Twitter via www.twitter.com/hotelsdotcom, on Facebook at www.facebook.com/hotelsdotcom and take a VirtualVacation at www.virtualvacay.com. Hotels.com, A Smarter Way to Book™.
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