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TRX Revamps Corporate Booking Solution Leveraging Feedback From End-Users
Jun 04, 2010 (11:06 AM EDT)
New Solution Delivers Improved Ease-Of-Use with New Set of Traveler Empowerment Features; Embraces Social Networking
ATLANTA, June 4 /PRNewswire-FirstCall/ -- TRX, Inc. (www.trx.com) (Other OTC: TRXI), a world-leading provider of travel technology, process automation, consulting and data services, today announced the release of the next generation RESX online booking solution.
RESX is a leading online booking tool allowing corporate travelers to create policy-compliant and on-budget travel reservations via a hosted web interface that integrates expense management services and delivers seamlessly through optional integration with a TRX Expense Partner Network provider.
RESX v9.12 provides improvements to the user interface, navigation, controls, enhanced messaging, and seamless integration with popular social networking sites.
Improved Interface and Navigation
The new and improved user interface design utilizes the most prominent real estate in the application to highlight four sections to the end-user: 'My Messages', 'My Trips', 'Bulletin Board' and 'My Dashboards'.
Improved access to the traveler profile allows users to better control and manage their travel preferences seamlessly throughout the shopping and booking process. Now travelers can instantly change profile elements to better align with current itineraries without having to restart the booking process.
New 'My Messages' addition prominently displays key actions and notifications to travelers at sign-in, including information on expiring credit cards, passports and system passwords is now displayed to users before starting a trip. In addition, the enhancement provides notification on expiring unused tickets as well as trips requiring approval.
For travel planners and administrators RESX now features a new 'My Dashboard' section providing a wide-variety of reporting capabilities designed to improve visibility and travel management insight. Reports include online versus offline booking adoption, online booking activity, daily traffic activity, shopping for air, direct connect air, web booking, car, hotel and rail bookings and profile synchronization activities. Combined, these reports provide travel planners and administrators with great clarity into program performance and cost savings opportunities.
Embracing Social Networking
Travelers can now instantly share their travel experiences with their social networks on Facebook and TripIt with other social networking sites to follow soon via a seamless interface in the new 'My Trip' itinerary action box.
"Allowing users to take full advantage of social networking opportunities improves satisfaction and overall traveler experience," said David Jackson, Vice President, Product Development, TRX. "Embracing these and other traveler empowering technologies is the next logical step for corporate booking solutions given the wide-spread and growing use for social applications."
"Our user feedback is working and driving key improvements to our existing products. We leverage client insight to drive changes that will allow our clients to derive greater benefits from our online booking solution," said Shane Hammond, President and CEO, TRX. "TRX's approach to listening to our clients and resellers is what sets us apart and makes TRX the travel technology solutions provider of choice," added Hammond.
TRX is a world-leading travel technology and data services provider, offering more than 20 software-as-a-service utilities for online booking, reservation processing, data intelligence, and process automation. We deliver our technology applications in an on-demand environment to travel agencies, corporations, travel suppliers, government agencies, credit card associations, credit card issuing banks, and third-party administrators. We provide patented savings maximization solutions via our travel analytics consulting practice, extending spend management services to travel buyers all over the world. We complement all of these offerings with a global workforce focused on travel process automation and reengineering. For more information about TRX or to contact a TRX sales office, phone 404.929.6100 or visit the company's Web site at www.trx.com
SOURCE TRX, Inc.