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Pfizer and AstraZenca Take Top Slots on First Digital IQ Index for Pharma Brands
May 05, 2010 (06:05 PM EDT)
New L2 Study Provides Actionable Metric for Optimizing Digital ROI
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Social Media Remains the Third Rail
NEW YORK, May 5 /PRNewswire-FirstCall/ -- Pfizer's Viagra and AstraZeneca's Nexium took the top-two slots on the new L2 Digital IQ Index for pharmaceutical brands, a first-of-its kind measurement of the digital competence of 51 pharma brands across eight therapeutic categories, designed to provide an actionable metric to optimize pharmaceutical digital ROI.
The ranking, created by think tank L2 in partnership with leading media agency PHD Network, evaluated pharmaceutical brands' digital presence across four criteria: Platform (40 percent, including site effectiveness and brand translation); Off-Platform Messaging (25 percent, covering digital marketing efforts such as online and mobile advertising); Search Engine Optimization (20 percent, based on visibility on top search engines); and Social Media (15 percent, defined by presence on popular 2.0 platforms). Each brand was scored against more than one hundred qualitative and quantitative data points, and assigned a Digital IQ ranking of Genius, Gifted, Average, Challenged or Feeble.
A Digital Powerhouse Emerges
While the third spot on the Index was also claimed by a Pfizer brand, Chantix, AstraZeneca emerged as the industry's digital powerhouse. With three brands in the top ten – Nexium, Crestor, and Symbicort and four in the top twenty, AstraZeneca had the best showing of any company on the Index.
"Our analysis shows that, despite the challenges inherent in an ambiguous regulatory environment, some brands are innovating online and building a foundation for digital growth once a clearer path is illuminated," says L2 founder and NYU marketing professor Scott Galloway. "However," Galloway continues, "the industry as a whole disappoints as most brands offer obsolete technology, anemic content and scant social media programs."
Social Media Remains the Third Rail
Indeed, as the Index reveals, the lack of a defined regulatory policy has paralyzed social media efforts. While 80 percent of pharmaceutical companies maintain a presence on YouTube, Facebook or Twitter, only 19 percent of brands participate on social media platforms.
Summing up the challenge in terms of the pharmaceutical industry's current capacity to effectively engage with the 109 million consumers who go online each year to seek healthcare information, PHD Network CEO Scott Hagedorn says, "Right now, there are millions of unregulated conversations taking place online regarding prescription drugs, from which the voice of pharmaceutical companies is mostly absent."
Other key Index findings include:
Describing the Index's potential value to pharmaceutical marketers, Scott Galloway says, "Digital aptitude will be a defining competence that separates winners from losers. Our ranking aims to provide an actionable metric that pharma companies can use to determine where they will garner greatest return on incremental investment in digital."
Complete survey results can be found at: http://l2thinktank.com/digitaliq/pharma.
L2 is a think tank for prestige brands focused on marketing innovation. Founded by NYU Stern professor of marketing Scott Galloway, L2 helps brands navigate the digital marketing landscape through events, research and advisory services. The L2 Digital IQ Index is the largest and most robust study of its kind. Rankings are published annually across industries including Pharmaceutical, Luxury, Auto, Specialty Retail and Travel.
About PHD Network
Founded in London in 1990 as the first strategic media agency, PHD (www.phdnetwork.com) is a proven innovator in communications design and execution with 2,000 employees in over 60 countries.
The PHD Network is part of the Omnicom Media Group (www.omnicommediagroup.com), a division of Omnicom Group Inc. (NYSE: OMC) (www.omnicomgroup.com). Omnicom is a leading global marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, media, direct and promotional marketing, public relations and other specialty communications services to over 5,000 clients in more than 100 countries
SOURCE Omnicom Media Group