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TechTeam Global Reports Fourth Quarter and Year End 2009 Financial Results
Mar 29, 2010 (07:03 PM EDT)

Announces restructuring charges and impairment of certain goodwill and intangibles

Net Earnings, excluding impairment and restructuring, remained positive at $542,000 in Q4, 2009, despite revenue decline

Cash from operations increased 130% year-over-year, achieving 57% debt reduction and positive net cash position ending 2009

SOUTHFIELD, Mich., March 29 /PRNewswire-FirstCall/ -- TechTeam Global, Inc., (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, today reported a net loss for the Company for the three months ended December 31, 2009 of $22.4 million, or $2.11 per diluted share, including a non-cash charge of $27.5 million related to the impairment of certain goodwill and intangibles. On a comparable basis, excluding the impairment and the restructuring charges in both periods, the Company would have reported net income of $542,000, or $0.05 per diluted share, which compares to net income of $2.9 million, or $0.27 per diluted share, for the three months ended December 31, 2008.

Please see "Reconciliation of Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss)" in the Financial Data section of this press release.

Fourth quarter 2009 highlights include the following:

  • Revenue was $48.5 million, a decrease of $13.5 million or 21.7% from the fourth quarter 2008. The decrease was primarily driven by the previously announced wind-down of certain customer contracts during the second half of 2009, including the U.S. federal government in-sourcing of certain services provided to U.S. Air National Guard and the discontinuation of services for the Volvo Car Company as a result of divestiture efforts by the Ford Motor Company. In addition, $0.7 million of the decrease was due to the previously reported divestiture of the Company's ANE business in the fourth quarter 2008.

  • Gross margin of 23.0% in the fourth quarter 2009 declined from 24.6% reported in the fourth quarter 2008 due to the previously noted wind-down of the U.S. Air National Guard and Volvo Car Company contracts which were at higher gross margin levels.

  • Selling, General and Administrative (SG&A) expense was $10.4 million for the fourth quarter 2009, a 10.0% decrease in dollar terms from $11.6 million in SG&A reported for the fourth quarter 2008. Despite the dollar decrease, SG&A as a percent of revenue increased to 21.5% on a year-over-year basis, largely to support continued demand generation efforts to build backlog and business scale.

  • The Company reduced its total outstanding debt by an additional 21.0% or $4.0 million during the fourth quarter. As of December 31, 2009, the Company achieved a positive net cash position (defined as total cash and cash equivalents minus total bank debt).

  • The net loss for fourth quarter included non-cash charges for the write-down of goodwill and certain intangibles in the Company's Government Solutions and SQM reporting units resulting from annual impairment testing. The total impairment charges for goodwill were $20.8 million and $4.4 million for Government Solutions and SQM reporting units, respectively. The total impairment charges for certain other intangibles were $0.5 million and $1.8 million for Government Solutions and SQM reporting units, respectively.

  • The Company consolidated its North American and European commercial business units into a global operating structure resulting in a $1.2 million pre-tax restructuring charge in the fourth quarter of 2009.  This restructuring was the first phase of a broader restructuring effort to be completed in the first quarter of 2010.

Full year 2009 highlights include the following:

  • Cash provided by operations for the 12 months ended December 31, 2009 increased by 130.0% to $20.2 million over the $8.8 million in cash provided by operations during the same period in 2008, primarily driven by improvements in working capital management.

  • For the full year 2009, the Company retired a total of $20.1 million in outstanding debt, eliminating approximately 57.0% of its outstanding debt during the 12 months ended December 31, 2009, achieving a positive net cash position.

  • Gross margins in 2009 increased by 0.7 percentage points to 23.9% from 23.2% for the full year of 2008.

  • Gartner, Inc. positioned the Company in the Leaders Quadrant in both the Magic Quadrant for Help Desk Outsourcing, North America, and the Magic Quadrant for Desktop Outsourcing Services, North America reports.(1)  

  • Through direct customer feedback, TechTeam received significant recognition in Datamonitor's 2009 Black Book of Outsourcing, achieving the no. 1 ranking globally in Help Desk Outsourcing across Tier 1 and Mid Tier customers, and the no. 1 ranking globally in IT Infrastructure Outsourcing for Mid Tier customers.

  • The Company formed a Global Life Sciences Business Unit to capitalize on continued growth opportunities in the life sciences industry.

  • For the first time in its history, the Company's Government Solutions business unit achieved milestone recognition by being named to the "Top 250 Federal GSA IT Contractors" list by Federal Times.

Subsequent event in Q1, 2010:

  • As previously mentioned, the Company will complete its second phase of restructuring during the first quarter of 2010 recording an estimated pre-tax cash restructuring charge of between $2.7 million and $3.4 million. The combined restructuring actions reduce certain redundant costs, eliminate some excess capacity and support the Company's strategy to more tightly focus its business.

"In the fourth quarter, the Company adapted its business well to customers who were heavily impacted by the global economic environment," said Gary J. Cotshott, President and Chief Executive Officer. "While we ramped up new business with several large customers in the quarter, it was insufficient to overcome the revenue erosion we experienced due to customer-driven volume reductions and the conclusion of certain contracts, most notably with the U.S. Air National Guard and the Volvo Car Company. We have navigated this very difficult period of economic adjustment while maintaining profitability before special charges, delivering strong cash flow, paying down 57.0% of our debt and achieving a positive net cash position in 2009. For 2010, we are cautiously optimistic about the stability we see in our customer base and the new account opportunities we are pursuing in the market as the economic recovery continues."

"Our primary operating focus is on executing our strategy by increasing our visibility in the market, expanding our global footprint, building capabilities to increase the value we bring to customers and scaling our cost structure as we add new business to our portfolio," said Cotshott. "The restructuring actions we are taking are consistent with our strategy to consolidate, globalize and narrow the focus of our business and, in doing so, create shareholder value."

Cotshott continued, "As we reposition the Company, we are pleased with our pipeline of new account opportunities that provide a solid basis to resume revenue growth over time. Our goal is not merely to find ourselves stronger and more competitive but better equipped for the future through continued execution of our strategy. More than ever before, industry analysts and customers are recognizing TechTeam's leadership and capabilities as a top tier IT outsourcing service provider."

Other Financial Information

In the first quarter of fiscal 2009, management changed its methodology for evaluation of the performance of the Company's outsourcing services. As a result of this change, certain costs, which were previously included in SG&A expense, are now being included in Cost of Revenue in the Company's Condensed Consolidated Statement of Operations because they are directly related to revenue. The Company's financial statements for fiscal year 2008 have been revised, for all periods presented, to conform to the current year presentation. This re-categorization of expenses did not change net income or earnings per share for all periods presented in fiscal year 2008. There was no cumulative effect to retained earnings as a result of this re-categorization and there was no change to the carrying amount of assets and liabilities in fiscal year 2008.

For additional financial information please refer to the Company's Form 10-K for the fiscal year ending December 31, 2009, expected to be filed before March 31, 2010. Further information regarding the re-categorization of expense can be found in "Note 1 – Summary of Significant Accounting Policies" of the Form 10-K. Further information regarding the impairment of goodwill and intangibles can be found in "Note 4 – Goodwill and Other Intangible Assets."

Conference Call Information

TechTeam Global, Inc. will host an investor teleconference to discuss its fourth quarter 2009 financial results at 8:00 a.m. EDT, Wednesday, March 31, 2010. To participate in the teleconference, including the question and answer session that will follow the results announcement and discussion, please call 1-877-941-9205. If dialing from outside the United States, call +1-480-629-9835. Please reference Conference ID 4277386. To access a simultaneous Web cast of the teleconference, go to the TechTeam Global Web site at and click on the Web cast icon. From this site, you can download the necessary software and listen to the teleconference. TechTeam encourages you to review the site before the teleconference to ensure that your computer is configured properly.

A taped replay of the call will be available beginning at approximately 10:00 a.m. EDT, Wednesday, March 31, 2010. This toll-free replay will be available through Wednesday, April 14, 2010. To listen to the teleconference replay, call 1-800-406-7325. If dialing from outside the United States, call +1-303-590-3030. Please reference Conference ID 4277386.

(1) The Magic Quadrant for Help Desk Outsourcing, North America was authored by Richard T. Matlus and William Maurer and was published on March 4, 2009. The Magic Quadrant for Desktop Outsourcing Services, North America was authored by William Maurer, Richard T. Matlus and Lilian Dutra and was published on March 3, 2009.

About TechTeam Global, Inc.

TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The Company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM." For more information, call 800-522-4451 or visit

About the Magic Quadrant

The Magic Quadrant is copyrighted by Gartner, Inc., 2009, and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Safe Harbor Statement

The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Actual results may differ materially from those expected because of various known and unknown risks and uncertainties, including, but not limited to, the continuing effects of the U.S. recession and global credit environment, other changes in general economic and industry conditions, the award or loss of significant client assignments, timing of contracts, recruiting and new business solicitation efforts, currency fluctuations, and other factors affecting the financial health of our clients. These and other risks are described in the Company's most recent annual report on Form 10-K and subsequent reports filed with or furnished to the U.S. Securities and Exchange Commission. The forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements.

                                     Financial Tables to Follow on the Next Page

                               Financial Data
                             TechTeam Global, Inc.
          Condensed Consolidated Statements of Operations (unaudited)
              (In thousands, except per share data and percents)
                           Fourth Quarter Ended            Year Ended
                                December 31,               December 31,
                          ----------------------      -----------------------
                                            %                            %
                          2009     2008   Change      2009      2008   Change
                          ----     ----  -------      ----      ----   ------
      Commercial -
        IT Outsourcing
         Services       $25,767  $29,012  (11.2)%  $106,229  $120,166  (11.6)%
        IT Consulting
         and Systems
         Integration      2,975    5,781  (48.5)%    12,755    27,064  (52.9)%
        Other Services    3,837    4,752  (19.3)%    15,817    24,110  (34.4)%
                          -----    -----             ------    ------
      Total Commercial   32,579   39,545  (17.6)%   134,801   171,340  (21.3)%
       Services          15,882   22,385  (29.1)%    76,440    88,615  (13.7)%
                         ------   ------             ------    ------
    Total Revenue        48,461   61,930  (21.7)%   211,241   259,955  (18.7)%
                         ------   ------            -------   -------
    Cost of Revenue
     Commercial -
       IT Outsourcing
        Services         19,996   22,968  (12.9)%    82,899    95,816  (13.5)%
       IT Consulting
        and Systems
        Integration       2,178    3,936  (44.7)%     9,890    20,637  (52.1)%
       Other Services     2,955    3,772  (21.7)%    11,963    18,683  (36.0)%
                          -----    -----             ------    ------
     Total Commercial    25,129   30,676  (18.1)%   104,752   135,136  (22.5)%
      Services           12,162   15,992  (23.9)%    56,003    64,383  (13.0)%
                         ------   ------             ------    ------
    Total Cost of
     Revenue             37,291   46,668  (20.1)%   160,755   199,519  (19.4)%
                         ------   ------            -------   -------
    Gross Profit         11,170   15,262  (26.8)%    50,486    60,436  (16.5)%
     Selling, General
      and Administrative
      Expense            10,431   11,596  (10.0)%    42,823    46,920   (8.7)%
      charge              1,167    1,834                411     5,719
     Impairment Charge   27,453        -             27,453         -
                         ------    -----             ------     -----
    Operating (Loss)
     Income             (27,881)   1,832            (20,201)    7,797
      Net interest
       expense              (99)    (421)            (1,018)   (1,712)
      Foreign currency
       (loss) gain           42      956               (675)      910
      Other Income,
       net                    -      155                  -       155
                            ---      ---                ---       ---
    (Loss) Income before 
     Income Taxes       (27,938)   2,522            (21,894)    7,150
      Income tax 
       provision         (5,504)   1,316             (3,261)    4,182
                         ------    -----             ------     -----
    Net (Loss)
     Income            $(22,434)  $1,206           $(18,633)   $2,968
                       ========   ======           ========    ======
    Diluted (Loss)
     Earnings per        
     Common Share        $(2.11)   $0.11             $(1.75)    $0.28
                         ======    =====             ======     =====
    Diluted weighted
     average common
     shares and
     common share
     equivalents         10,644   10,600             10,618    10,555
                         ======   ======             ======    ======
                Condensed Consolidated Balance Sheet (unaudited)
                               (In thousands)
                                             December 31,  December 31,
                                                  2009          2008
                                             ------------- -------------
    Current Assets
      Cash and cash equivalents                    $15,969       $16,881
      Accounts receivable, net                      44,314        59,705
      Prepaid expenses and other current
       assets                                        3,766         4,315
                                                     -----         -----
    Total current assets                            64,049        80,901
                                                    ------        ------
    Property, Equipment and Software, Net            6,231         8,327
    Goodwill and Other Intangible Assets,
     Net                                            47,270        77,361
    Deferred Income Taxes                            3,940            --
    Other Assets                                     1,030           774
                                                     -----           ---
    Total Assets                                  $122,520      $167,363
                                                  ========      ========
    Current Liabilities
      Current portion of long-term debt             $4,074        $7,987
      Accounts payable                               5,130         6,340
      Accrued payroll and related taxes              8,486        12,477
      Accrued expenses and other current
       liabilities                                   9,405        11,670
                                                     -----        ------
    Total current liabilities                       27,095        38,474
                                                    ------        ------
    Long-Term Liabilities
      Long-term debt, less current portion          11,051        27,202
      Other long-term liabilities                      745         2,954
                                                       ---         -----
    Total long-term liabilities                     11,796        30,156
                                                    ------        ------
    Shareholders' Equity
      Preferred stock                                   --            --
      Common stock                                     111           109
      Additional paid-in capital                    79,762        77,939
      Retained earnings                              2,726        21,359
      Accumulated other comprehensive income (loss)  1,030          (674)
                                                     -----           ---
    Total shareholders' equity                      83,629        98,733
                                                    ------        ------
    Total Liabilities and Shareholders'
     Equity                                       $122,520      $167,363
                                                  ========      ========
           Condensed Consolidated Statements of Cash Flows (unaudited)
                               (In thousands)
                                                    Year Ended December 31,
                                                     2009            2008
                                                     ----            ----
    Operating Activities
      Net(loss) income                             $(18,633)         $2,968
      Adjustments to reconcile net (loss)
       income to net cash provided by operating
        Depreciation and amortization                 6,482           7,935
        Impairment Charge                            27,453              --
        Gain on disposition of business                  --            (155)
        Other adjustments, primarily changes in
         working capital                              4,886          (1,940)
                                                      -----          ------
          Net cash provided by operating activities  20,188           8,808
                                                     ------           -----
    Investing Activities
      Disposition of business, net of cash disposed      --             953
      Purchase of property, equipment and
       software                                      (1,317)         (2,475)
      Cash paid for acquisitions, net of cash
       acquired                                        (501)         (6,084)
                                                       ----          ------
          Net cash used in investing activities      (1,818)         (7,606)
                                                     ------          ------
    Financing Activities
      Proceeds from issuance of long-term debt           --           5,000
      Proceeds from issuance of common stock             --             348
      Purchase of common stock                           --             (61)
      Other                                             (99)            (28)
      Payments on long-term debt                    (20,064)         (6,873)
                                                    -------          ------
          Net cash used in financing activities     (20,163)         (1,614)
                                                    -------          ------
    Effect of exchange rate changes on cash
     and cash equivalents                               881          (2,138)
                                                        ---          ------
    Decrease in cash and cash equivalents              (912)         (2,550)
    Cash and cash equivalents at beginning of
     period                                          16,881          19,431
                                                     ------          ------
    Cash and cash equivalents at end of
     period                                         $15,969         $16,881
                                                    =======         =======

Reconciliation of Fourth Quarter and Year-to-Date Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss)

This press release includes a discussion of "Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss)" which is a non-GAAP financial measure. The Company defines Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss) as net (loss) income plus (a) impairment charges net of taxes and, (b) restructuring charges.

The Company believes this non-GAAP financial measure provides important supplemental information to management and investors. This non-GAAP financial measure reflects an additional way of viewing aspects of the Company's operations that, when viewed with the GAAP results and the accompanying reconciliation to the most directly comparable GAAP financial measure, provide a more complete understanding of factors and trends affecting the Company's business and results of operations.

Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss), which is a non-GAAP financial measure, should not be considered an alternative to, or more meaningful than, net (loss) income prepared on a GAAP basis. Management strongly encourages investors to review the Company's consolidated financial statements in their entirety and to not rely on any single financial measure. Because non-GAAP financial measures are not standardized, it may not be possible to compare this financial measure with other companies' non-GAAP financial measures having the same or similar names. In addition, the Company expects to continue to incur expenses similar to the non-GAAP adjustments described above, and exclusion of these items from the Company's non-GAAP measure should not be construed as an inference that these costs are unusual, infrequent or non-recurring.

The Company provided the following table which reconciles GAAP net (loss) income, as reported, to Earnings Excluding Restructuring and Impairment Charges to Net Income (Loss):

                         (In thousands, except per share data)
                                       2009                    2008
                              ----------------------   ---------------------
                              After-Tax   Earnings      After-Tax   (Loss)
                               Earnings   per Share      Earnings  per Share
                              ---------   ---------     ---------  ---------
    Reconciliation of
     Fourth Quarter (Loss)
     Earnings Excluding
     Restructuring and
     Impairment Charges to
     Net (Loss) Income
      Earnings excluding
       restructuring and
       impairment charges          $542      $0.05     $2,850      $0.27
      Restructuring charges,
       net of tax                (1,181)     (0.11)    (1,644)     (0.16)
      Impairment charges, net
       of tax                   (21,795)     (2.05)        --         --
                                -------      -----       ----       ----
    Net (Loss) Income  –
     Fourth Quarter            $(22,434)    $(2.11)    $1,206      $0.11
                               ========     ======     ======      =====
    Reconciliation of Year-
     to-Date (Loss)
     Earnings Excluding
     Restructuring and
     Impairment Charges to
     Net (Loss) Income
      Earnings excluding
       restructuring and
       impairment charges        $3,587      $0.34     $7,758      $0.74
      Restructuring charges,
       net of tax                  (425)     (0.04)    (4,790)     (0.45)
      Impairment charges, net
       of tax                   (21,795)     (2.05)         -          -
                                -------      -----        ---        ---
    Net (Loss) Income –
     Year-to-Date              $(18,633)    $(1.75)    $2,968      $0.28
                               ========     ======     ======      =====

SOURCE TechTeam Global, Inc.