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PrepLogic Takes the Lead in IT Training Customer Assurance with Money Back Guarantee and Pass Guarantee
Feb 02, 2010 (04:02 PM EST)
TAMPA, Fla., Feb. 2 /PRNewswire/ -- PrepLogic, leading provider of IT certification training, has announced two bold new programs to give consumers confidence and assurance before purchasing a certification training program. PrepLogic's Money Back Guarantee and Pass Guarantee have been developed to work together to meet the needs of all IT certification candidates. "Choosing a training vendor requires a great deal of trust," said PrepLogic President Jay Gandee. "It's more than just an investment of money, but also of time and energy you can never get back. Customers need to have confidence that the training is going to be worth it. Our new programs give people that confidence."
PrepLogic's 30-Day Money Back Guarantee is special because it's valid toward any single-user training course, product or bundle, including all-access programs like the Networking Unlimited Access program. The Money Back Guarantee states that if "for any reason a customer is unsatisfied with any of their PrepLogic training products, PrepLogic will refund the customer's money." According to Gandee, "The Money Back Guarantee allows consumers to thoroughly review the training inside and out, so you know you're getting a high-quality product." Eligible products for PrepLogic's Money Back Guarantee include LearnSmart Video Training, PrepLogic Practice Exams, audio training, Mega Guides, Printables and more.
PrepLogic's other new program, the Pass Guarantee, was developed to follow up on the Money Back Guarantee by ensuring the customer gets a product that works. "Sure, our products may be great quality," Gandee said. "But if you don't pass, then what good are they? The Pass Guarantee gives you confidence that our products will help you pass the exam you need to pass." According to the Pass Guarantee, if a PrepLogic customer fails an exam "PrepLogic will refund 100% of the money the customer paid to PrepLogic for training for that exam."
Terms and conditions apply to PrepLogic's Money Back Guarantee and Pass Guarantee. Full details about these programs can be found by visiting www.preplogic.com or calling PrepLogic at 1-800-418-6789.