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ISI Solution Now Rated 'Avaya Compliant'
Aug 13, 2008 (10:08 AM EDT)


SCHAUMBURG, Ill., Aug. 13 /PRNewswire/ -- ISI Telemanagement Solutions, Inc., a leading provider of Telecom Expense Management products and services, today announced that its Infortel(R) Select 7.6 Telecom Reporting application is compliant with key Internet protocol (IP) telephony solutions from Avaya, a leading global provider of business communications applications, systems and services.

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Infortel(R) Select 7.6 helps businesses monitor and manage their telecom usage across the entire enterprise. The application now is compliance-tested by Avaya for compatibility with: Communication Manager 5.0 (R015x.00.0.825.4).

"We are proud to be compliant with the latest Avaya Communication Manager technology. ISI's many Avaya-based customers can now feel confident they will be able to continue to use the reliable Call Management and Telecom Reporting tools they have always depended on when they integrate the newest technology platforms from Avaya," said Neil Doughty, Chief Operating Officer for ISI.

ISI Telemanagement Solutions is a member of the Avaya DevConnect program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

As a Gold member of the program, ISI is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure -- speeding deployment of new applications and reducing both network complexity and implementation costs.

"By offering compliance testing to the many innovative companies like ISI who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available -- getting more out of their multivendor network and delivering new value to their bottom line."

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com http://www.avaya.com/devconnect . For more information on the Avaya DevConnect program, visit .

About ISI Telemanagement Solutions

Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of solutions that optimize information, productivity, and costs involving data, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing services allow clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI has an international client-base and is a leader in reliably delivering and supporting quality products and services. In addition to thousands of clients that consistently rate ISI as superior in quality surveys, ISI's solutions are certified and distributed by industry leaders such as Avaya, Cisco, Nortel, IBM, EDS, AT&T, and many others. ISI facilities, processes, and data security comply with ISO 9001, SAS 70, HIPAA and other important standards.

Additional information about ISI, can be found at info@isi-info.com, requested via e-mail at , or by calling (847) 995-0002.

ISI Telemanagement Solutions Avaya Mark McNeill Lynn Newman 847-592-3278 908-953-8692 mmcneill@isi-info.com lynnnewman@avaya.com

CONTACT: Mark McNeill of ISI Telemanagement Solutions, Inc., mmcneill@isi-info.com+1-847-592-3278, ; or Lynn Newman of Avaya,+1-908-953-8692,

Web site: http://www.isi-info.com/ http://www.avaya.com/