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Capacity Management, Training and Virtualization Dominate TTS 2008
Mar 19, 2008 (10:03 AM EDT)

CLEAR LAKE, Iowa, March 19 /PRNewswire/ -- TeamQuest Corporation, the global leader in IT Service Optimization (ITSO) software, announced its agenda for the TeamQuest Technology Summit in Tucson, Arizona, April 14-15.

"Customers requested a strong emphasis on our core abilities and how they can manage the virtual environment," said director of corporate marketing Craig Olson.

Capacity management has taken a backseat to virtualization with the popularity of virtualization. However, many companies are in a quandary as they've embraced virtualization, finding themselves tackling an old problem in a new paradigm -- virtual server sprawl.

IDC analyst Tim Grieser and TeamQuest virtualization expert Jim Smith will share their expertise on managing the virtual environment. Attendees will discover the differences among vendors such as VMware, IBM and Sun, and the role capacity management should play.

In addition, TeamQuest is offering a twist to its usual lineup of speakers this year. The San Diego Zoo Chief Technology Officer will share his experiences with IT complexity and aligning IT to business outcomes. Robert Erhardt, who worked for Disney prior to the zoo, will show how IT influences the zoo experience for guests and animals.

View the TTS agenda online

Training at TTS

Attendees can register for two days of TeamQuest software training. Exploit the modeling capabilities of TeamQuest Model and accurately predict resources required to support consistent service delivery at appropriate risk levels with confidence.

Take advantage of IT Service Analyzer's ability for proactive IT service performance analysis, problem diagnosis, root cause analysis, drill down, and reporting.

Utilize IT Service Reporter to create periodic performance reports customized with a corporate logo and explanatory information, and make those reports available to IT or business unit management.

Network with peers

TTS boasts presenters from Visa Europe, UBS, Wells Fargo, Sun and IBM. IT leaders from all over the world openly discuss the challenges and solutions for topics such as virtualization, capacity planning, aligning IT and business, and IT service optimization.

"This event provides one-to-one access to our leadership, engineers and customers," Olson said.

About TeamQuest

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO), specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks. By combining performance data and business metrics, TeamQuest software enables IT organizations to provide accurate, objective information as input to critical business decisions. Companies around the world trust TeamQuest software to help them proactively improve service delivery and support best practices.

For more information, visit or call +1-641-357-2700. In Europe, Middle East and Africa, call +46-31 80 95 00, and in Asia Pacific call +61 3 9641 2288.

CONTACT: Vernon Johnson of TeamQuest Corporation, +1-641-357-2700, ext. vernon.johnson@teamquest.com2117,

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