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Geisinger Health System Wins Global Award for Excellence in BPM & Workflow
Feb 29, 2008 (08:02 AM EST)


PALO ALTO, Calif., Feb. 29 /PRNewswire-FirstCall/ -- TIBCO Software Inc. today announced that BPMFocus.org and BPM.com have honored its customer, Geisinger Health System, with a Silver Award in the 2007 Global Excellence Awards in Business Process Management (BPM) and Workflow. This prestigious awards program recognizes end-user organizations that excel in implementing innovative solutions to meet strategic business objectives.

"Geisinger Health System's success in transforming business processes to drive performance improvement was a stand out in a year where we received a record number of entries," says lead judge and BPM Industry Analyst Derek Miers. "We congratulate the organization on its ability to demonstrate excellence, innovation and tangible benefits from leveraging BPM."

Geisinger Health System is a physician-led health care system in northeastern Pennsylvania providing health care, education and research services spanning 40 counties, 20,000 square miles and 2.5 million people. Leveraging TIBCO iProcess Suite, Geisinger undertook a cross-enterprise BPM initiative that has resulted in significant productivity improvements, cost savings and improved customer service. In streamlining process workflow across departments, specialties and geographic locations, Geisinger has been able to automate document retrieval, improve response on billing and claims inquiries and greatly reduce the turn around time on accounts payable processes.

"TIBCO iProcess Suite has enabled us to drive improved efficiencies across clinical, financial and customer service processes spanning a host of systems, processes and clinic and hospital locations," said David Partsch, program director, Enterprise Imaging and Content Management for Geisinger Health System. "We are pleased that TIBCO nominated our organization for this award and are honored to be recognized for our results."

"Geisinger Health System's winning success story underscores the value of a BPM approach that reaches across system and organizational boundaries to streamline end-to-end processes, and validates our strategy with TIBCO iProcess Suite," said Ram Menon, executive vice president, Worldwide Marketing at TIBCO. "We congratulate Geisinger for this honor and look forward to continuing to innovate and drive positive results for our customers."

TIBCO iProcess Suite is a suite of application modules built on an open architecture that is designed to provide a complete end-to-end process management solution. For more information on TIBCO iProcess Suite, please visit: http://www.tibco.com/solutions/bpm/iprocess_suite.jsp .

About the Global Excellence Awards in BPM and Workflow

Now in their 14th year, the annual Global Excellence Awards in BPM and Workflow awards ( http://www.bpmfocus.org/awards ) are used to recognize user organizations such as Wells Fargo Financial that have demonstrably excelled in implementing innovative solutions to meet strategic business objectives. Particular attention is paid to implementations that support processes extending beyond the corporate boundaries to support customers, suppliers, trading partners etc. There are five geographical regions. Each region receives a Gold and Silver Award. The awards are jointly sponsored by BPMFocus.org and Workflow Management Coalition (WfMC) with support from industry associations Object Management Group (OMG) and BPM.com. The Awards program is managed by Future Strategies Inc.

About TIBCO

TIBCO digitized Wall Street in the '80s with its event-driven "Information Bus" software, which helped make real-time business a strategic differentiator in the '90s. Today, TIBCO's infrastructure software gives customers the ability to constantly innovate by connecting applications and data in a service-oriented architecture, streamlining activities through business process management, and giving people the information and intelligence tools they need to make faster and smarter decisions, what we call The Power of Now(R). TIBCO serves more than 3,000 customers around the world with offices in more than 20 countries and an ecosystem of over 200 partners. Learn more at http://www.tibco.com .

TIBCO, The Power of Now, TIBCO iProcess Suite, and TIBCO Software are trademarks or registered trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.

CONTACT: Phillip Tree of TIBCO Software Inc., +1-650-846-8529, ptree@tibco.com; or Bill Bourdon of Bateman Group, +1-415-602-1491,, for TIBCO

Web site: http://www.tibco.com/ http://www.BPMFocus.org/ http://www.BPM.com/