Sep 27, 2007 (10:09 PM EDT)
CyberDefender Adds Remote Support

Read the Original Article at InformationWeek

LOS ANGELES -- Security software developer, CyberDefender Corporation (www.cyberdefender.com) (OTC BB: CYDE), today announced the launch of its new enhanced security suites with 24/7 phone and/or remote support as well as 2 gigabytes of online backup - CyberDefenderCOMPLETE™ and CyberDefenderULTIMATE™.

These new CyberDefender security offerings underscore the company’s commitment to developing the best and most user-friendly security solutions available. These new features to the CyberDefender product suite provide valuable support that typically comes only at an additional cost from other providers of security software.

CyberDefenderULTIMATE™ - $99.99 per year

  • CyberDefender Early Detection Center security suite

  • 2 gigabytes of CyberDefender’s Online Backup

  • CyberDefender’s new Support Option featuring year round support for any software or hardware you connect to your computer.

    CyberDefenderULTIMATE™ includes CyberDefender’s Early Detection Center 2.0 while also providing unlimited tech support for one full year via phone (800 service), e-mail and remote connect and repair for your PC Peripherals and gadgets are also includes as is anything that you connect to your computer. This solution will help you resolve all PC related problems and errors, allowing you to get back to business. We will walk you through a step-by-step resolution for problems ranging from system startup, slow performance, anti-viruses and more. Our solutions engineers can also walk you through basic features of the various applications and devices that you may be using. This option also provides technical support for security suites offered from our competitors. Similar services can charge as much per incident and this offering is available for you for one year and as many times as needed.

    CyberDefenderCOMPLETE™ ($59.99 per year)

    • CyberDefender Early Detection Center security

    • 2 gigabytes of CyberDefender’s Online Backup

    • CyberDefender’s new Support Option featuring year round support for malware attacks such as viruses or spyware.

    CyberDefenderCOMPLETE™ includes CyberDefender’s Early Detection Center 2.0 and provides unlimited anti-malware tech support for one full year via phone (800 service), e-mail and remote connect and repair for your PC. This includes complete support to eradicate and protect your PC from threats like viruses, adware, spyware and other malware, that may already infect your PC. This option also provides technical support for security suites offered from our competitors. Similar services can charge as much per incident and this offering is available for you for one year and as many times as needed.

    Both new security suites also include 2 gigabytes of CyberDefender Online Backup, powered by SOS Online Backup. This is the same online backup solution awarded PC Magazine’s “Editor’s Choice” award; and designated the “Top Buy” award by PC User Magazine which called SOS a “must have” service. CyberDefender believes that SOS is truly a best-of-breed product and the power tool of choice.

    “With these new offerings, CyberDefender is furthering our efforts to create a worry free computing environment. Too many security software vendors charge for support when their products fail and when you need them the most. At CyberDefender we don’t think you should pay $10 per incident phone call or $40 or more per incident for someone to remotely repair the damage caused when the protection you paid for fails you. We stand by our product and we want to take the worry out of your computer experience.” said Alan Wallace CyberDefender’s Senior Vice President of Corporate Communications.

    CyberDefender Corp.