Apr 26, 2011 (10:04 AM EDT)
Global CIO: Data Mining Faces The Supreme Court Test
Read the Original Article at InformationWeek
Pharmaceutical companies know an astonishing level of detail about individual doctors -- things like how often a doctor prescribes a certain drug, if he’s started prescribing a rival drug, or if he’s dropped name brand drugs to prescribe mostly generics.
A Supreme Court hearing today is going deep inside the business of pharmaceutical data mining. Consumer interest is rising into what companies know about whom, amid fresh examples of data gathering by companies, including revelations that Apple's iPhone collects location data on the device and on computers used to sync the device. As worries rise about how much companies know about us, and how they use the data, lawmakers are sure to look for ways to regulate such information. The Supreme Court case, Sorrell v. IMS Health, could determine how far lawmakers can go in restricting data use.
The case focuses on a Vermont law that would let doctors decide whether their names could be sold to pharma companies for marketing purposes.
Doctors generally don't have any say in whether drug companies get information about their prescribing habits. Pharmacists sell the data to data mining companies, which then sell data and analysis to pharmaceutical companies with patient names removed or encrypted. That data fuels drug companies' CRM efforts -- what's known in pharma as "detailing" a doctor or practice. Pharma companies tailor their marketing to doctors based on those profiles, anything from giving free samples to docs currently prescribing a rival drug to sending marketing materials and research only to docs likely treating patients with a rare condition.
Under the Vermont law, doctors had to give consent for names to be included in data sold to drug companies; without consent, doctor names were kept secret, just like patient names. Vermont lawmakers worried that there was a "massive imbalance in information" -- that doctors were being bombarded by pharma marketing, which was driving up costs as doctors prescribed branded drugs over generics. The state argues that pharmacists have the doctors' prescription history only because state law requires them to keep it, so the state can control what happens with that data. From Vermont's Supreme Court brief:
"Any doctor that finds this form of marketing beneficial may consent, and communications to that doctor will be unaffected. By letting doctors, rather than the State, control the use of this information for marketing, the legislature avoided impinging on the "protected interest" in communication between pharmaceutical manufacturers and willing doctors."
On the other side are three data companies--IMS Health, Verispan (now SDI Health), and Source Healthcare Analytics. They make a First Amendment free speech argument -- that pharmacists know prescriber information as part of fulfilling everyday transactions for patients, and they have a Constitutional right to share it. They also argue that the state's not really interested in protecting doctor's privacy, since the law lets pharmacists share data on doctors for lots of other reasons. Lawmakers only want to stop pharma companies from using it for marketing. From the companies' Supreme Court brief:
"For example, … the State and private insurers and benefits managers all use [prescriber information] data to persuade physicians to reject pharmaceutical companies’ marketing messages and instead prescribe generic alternatives. The only restriction on the non-consensual use of PI data is that the information cannot be used for marketing by drug companies. The statute thus is not a genuine attempt to protect prescribers’ privacy."
The 2nd U.S. Circuit Court of Appeals court struck down the Vermont law as a violation of free speech, but a different court, the 1st U.S. Circuit Court of Appeals upheld a similar law in New Hampshire, saying it regulated "only the conduct of data miners" and not speech, writes legal analyst Andrew Cohen. So does the court see the use of this prescription data as protected commercial speech, or just a particular data mining technique that the government is allowed to restrict?
It's possible that the technology itself could be considered in the court case. An amicus brief by the Electronic Privacy Information Center argues in favor of the Vermont law, saying releasing doctors' prescribing history increases the risk that patients could be linked to their treatment histories. Increasing sophistication in data mining, including the ability ot combine the data with third-party data such as online health search queries, poses "a substantial risk that information concerning sensitive medical conditions and prescription habits will be disclosed," EPIC writes in its brief.
This case is particularly emotional and complicated because it involves healthcare data. A key piece of the argument is whether the state has a role in regulating this data because it affects the vital state interest of controlling healthcare costs. But what's interesting for companies in other industries is that Vermont lawmakers have extended control of data earlier into the information supply chain--focusing not just on the patient, but the doctor.
Expect lawmakers to get increasingly interested in regulating data use. Look how long it took them (days) to jump on the question of how much Apple knows about people's location, and what it does with that. To a company, a piece of data might look like just a cog used in running the operation--or even just an inconsequential byproduct. But companies will have to pay more attention to how much customers, as well as suppliers and lawmakers, feel about that data.