While I agree, in concept, that a good manager should be able to recognize trends and adjust staff accordingly, a good labor optimization system would help to supplement a good manager's decision making ("We've Yet To Even Reach The Wonder Years Of BI
," Jan. 1/8, 2007). This would tweak labor by a few percentage points, saving the company money and, hopefully, saving me some money as well.
Another point to consider is that according to recent surveys, nearly 75% of the workforce is going to be looking for a new job this year. While not nearly as many will find one, or even be willing to make the move once they do, the high stress of a retail management position often leads to change. Giving a new manager an edge would, in this reader's opinion, be a win-win situation for all parties involved.
Sodexho School Services
Senior Business Technical Analyst
Just when I'd started questioning whether I really needed the InformationWeek Daily Edition, you publish this--among the best pieces of journalism at the intersection of tech/society/business I've seen since the demise of Upside magazine ("Advocacy Inc.," Jan. 15, 2007). I'm hoping Mitch Wagner's new "digital life" beat lives up to this standard. Thanks!
Editor/Publisher, The LaiserinLetter
Off The Map
We have two Honda cars that use the latest navigation system technology ("Sharp Turn," Jan. 1/8, 2007). My only disappointment is that the data is only updated once a year, and even then it's a couple of years out of date when the DVD is new. They say it takes awhile because they have to verify that the roads are correct, but since in two years a lot can change (and often the data is wrong by then anyway), it's a pointless exercise to verify. What they ought to do is, for an annual subscription, allow people to download unlimited updates that they can burn to DVD and use in the car. Technically this would be possible, since the DVD uses a regular file system compatible with Windows.
Company name withheld by request
Silver Spring, Md.
Search Made Simple
I recently had the pleasure of reading your article about enterprise search applications ("Serious Search," Dec. 18/25, 2007). I found it to be insightful on many topics, especially when one considers the direction that technology is taking. My company has a large collection of documents that would be wonderful to search on. Moreover, we have a growing employee base that needs a single source for documentation. "Why don't we have it?" and "What took so long?" are questions I would like to keep from being brought up.
Initiative Manager, Advertising.com